If your flight was delayed, cancelled or overbooked you
can claim up to € 600 (£520) per passenger per flight.

No Cost – No Bureaucracy‎‎ – No Expenses


We work for you on a no win-no-fee basis and represent your interests as an air passenger against the airline.
There is no risk and you can only gain money through using our service.
You only pay us commission if we win your case at a rate of 24,5% excl. VAT.
We cooperate with 27 lawyers in Europe specialising in Passengerrights.

If your flight was delayed, cancelled,
overbooked or Missed connection flight


Compensation Amount

Eu_rigths_1500km_EN.png

€ 250 (£215*) compensation for a delayed flight of up to 1,500 km

250€

up to 1500km
Eu_rigths_1500km_3500km_EN.png

€ 400 (£350*) compensation for a delayed flight of over 1,500 km up to 3,500 km

400€

over 1500 km - up to 3500 km
Eu_rigths_3500km_EN.png

€ 600 (£520*) compensation for a delayed flight of over 3,500 km

600€

over 3500 km

Which problem did you experience with your flight?

Step 1 of 4

25%

Air Passenger Rights

EU Flight Passenger Rights

Passenger Compensation and Care Service


Flight Passenger rights in the event of long delay or cancellation of flights or denied boarding or missed connection flights

  • meals and refreshments in a reasonable relation to the waiting time

  • When the time of departure reasonably expected is at least the day after the time of departure previously announced, in addition to the assistance described above, we will offer you, depending on local availability:
    hotel accommodation in cases where an unscheduled stay of one or more nights becomes necessary

  • and transport between the airport and place of accommodation

  • facility to contact destination area via telex or fax messages, telephone or e-mail


When the delay is at least five hours and you decide not to travel on the delayed flight, we will offer you: reimbursement of the full cost of your ticket, at the price at which it was bought, for the part or parts of the journey not made, and for the part or parts already made if the flight is no longer serving any purpose in relation to your original travel plan

compensation amounting to:

  • EUR 250 for all flights up to 1 500 kilometres;
  • EUR 400 for all flights between 1 500 and 3 500 kilometres;
  • EUR 600 for all flights of more than 3500 kilometres.

 NO WIN – NO FEE

We work for you on a no win-no-fee basis and represent your interests as an air passenger against the airline. This means there is no upfront cost involved. Even if your case progresses to court, you will not bear any solicitor or court costs. There is no risk and you can only gain money through using our service. You only pay us commission if we win your case at a rate of 24,5% excl. VAT.

We can help you!


Extensive services free of charge

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